Job Description

• Any Graduate (Business related Degree or Master Degree preferred).
• Diploma in Customer Service or Customer Relationship Management (or) Certificate in Customer Service or Customer Relationship Management.
• Excellent customer service skills.
• Excellent communication skills.
• Excellent telephone manner: patient, friendly and professional.
• Excellent listening skills, to understand exactly what customers require.
• Excellent computer skills.
• Good in written and spoken Myanmar and English.
• Good personal presentation, especially when face-to-face with customers.
• Must be quick and alert to customer demands and complaints.
• Must be organized and meticulous in work.
• Must be highly result oriented.
• Ability to maintain excellent customer relations.
• Ability to work under stress since the job can frequently tend to be very stressful
• Proven ability to build and maintain good customer relationships .
• Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations .