Job Responsibilities

• Supervise and organize all training & development activities.

• Leading the design, development, delivery, and evaluation of learning and capability development solutions that support GBS employees’ performance and growth.

• Defining and executing L&D strategies and plan in collaboration with Head of Department and senior leaders and stakeholders.

• Develop and implement effective and practical training courses and methods for the staff.

• Choose the best teaching strategy or method for the courses.

• Align training courses with the mission and values of the company.

• Conduct and manage the effective, informative and knowledgeable classroom training and coaching on organization wide.

• Create and adhere to the company’s training budget.

• Delivery of in-house training where appropriate and as required.

• Provide proactive support, advice and guidance on all training issues.

• Creates, organizes, plans and presents various forms of an effective on-boarding program, orientation

training for new employees.

• Create and design training procedure manuals, guides and update training courses and materials as

needed.

• Establish and maintain with trainer and training vendor relationships and contracts.

• Review the training materials of vendors and choose appropriate materials.

• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.

• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.

• Evaluate the effectiveness of the training courses and instructors through assessments, surveys, and feedback.

• Develop and implement training curriculum on soft skills topic like Leadership, Communication skill, Interpersonal skills, Presentation skill, Personal Grooming, Customer Service training, etc.

• Able to develop internal training sessions for junior staff in a classroom setting.

• Report directly to the Assistant Head and Corporate HR Head (monthly, quarterly, and yearly).

Job Requirements

• Any Bachelor Degree.

• Age between 30~40 years old.

• Master Degree in Business Management/Administration, Human Resource Management or related fields is an advantage.

• 5 years and above experience in training and development & delivery.

• Pleasant personality, excellent written, verbal and interpersonal communication skills in both Myanmar and

English.

• Highly computer literate with proficiency in MS Office, Power Points, HRIS and related business and

communication tools.

• Must be experienced in developing and implementing successful training programs.

• Able to work under pressure and deadlines.

• Willing to travel to local regions and branches for business trips.

• Able to deliver training using a variety of multimedia training platforms and methods.

• Maintains knowledge of the latest trends in training and development.