Job Description

·       Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices, and printers

·       Troubleshoot and resolve end-user application issues, maintain and update technical support documentation.

·       Provide technical support to staff.

·       Maintain and monitor office network infrastructure, IT security, and antivirus tools.

·       Install and maintain CCTV system, PABX (Phone System).

·       Other duties include performing first-level troubleshooting and support for scheduled server backups, system monitoring, and reports.

·       Handle asset management, maintain inventory, and liaise with vendors.