Chief Operating Officer (COO)

Work Location: Yangon

Job type: Full-Time

Posted: 12-09-2023

Salary: Negotiate

Email: may.thu@40hrs.com.mm

Job Responsibilities

Operational Excellence:
- Develop and implement operational strategies to ensure the efficient functioning of all restaurants within the chain.
- Set and monitor key performance indicators (KPIs) to measure operational effectiveness and make data-driven improvements.
- Ensure compliance with health, safety, and quality standards across all locations.
Financial Management:
- Manage and optimize restaurant budgets, including cost control, revenue growth, and profit margins.
- Identify opportunities for cost savings and revenue enhancement.
- Analyze financial reports and take proactive measures to address variances.
Franchise Management:
- Oversee franchise relationships and agreements, ensuring adherence to brand standards. - Expand the brand through franchise development, strategic partnerships, and new store openings.
Supply Chain and Inventory Management:
- Manage the supply chain, including sourcing, procurement, and distribution.
- Maintain efficient inventory levels and minimize waste while ensuring product availability.
Team Leadership and Development:
- Build, mentor, and lead a high-performing operations team.
- Promote a culture of accountability, teamwork, and continuous improvement.
- Provide coaching and professional development opportunities for team members.
Market Expansion:
- Collaborate with the executive team to develop and execute growth strategies.
- Identify new market opportunities and oversee market research to support expansion plans

Job Requirements

Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field (MBA preferred).
Age:
- Age must be under 45 years.
Experience:
- Proven track record of at least 5 years in restaurant operations, with a minimum of 2 years in a senior leadership role.
- Experience in scaling and managing a chain of restaurants or similar multi-location business.
Strategic Leadership:
- Strong strategic thinking and problem-solving abilities.
- Ability to align operational efforts with the company's overall vision and goals.
Financial Acumen:
- Solid financial management skills, including budgeting and financial analysis.
- Experience in driving profitability and managing costs.
Franchise Expertise:
- Familiarity with franchise operations and agreements.
- Proven success in expanding a brand through franchising.
Team Management:
- Exceptional leadership and team-building skills.
- Experience in recruiting, training, and developing high-performing teams.
Industry Knowledge:
- In-depth knowledge of the restaurant industry, including trends and best practices.
- Familiarity with food safety and regulatory requirements.
Communication Skills:
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with internal teams and external partners.
Adaptability:
- Capacity to thrive in a fast-paced, evolving environment.
- Willingness to travel as needed.
Passion for the Brand:
- A genuine passion for the restaurant industry and a commitment to upholding the brand's reputation for quality and service.

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