Job Description

 Direct and supervise retail staff across several retail outlets to ensure they meet set objectives

 Provide training to retail employees to develop their skills and enhance their job performance

 Ensure compliance with company policies and procedures

 Provide solutions that address performance issues in a timely and effective manner

 Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele

 Contact store managers and other retail staff to communicate relevant information

 Mentor and motivate sales staff to put in their best in order to achieve financial goals

 Develop and implement budget and plans for retail

operations

 Visit retail establishments to ensure efficient and effective

management as well as high performance sales

 Develop policies for the merchandising of goods in retail stores

 Monitor inventory levels to determine the need for stock supply at each retail outlet

 Set and regulate product pricing using results of market and demand analysis

 Ensure compliance with health/safety policies and procedures at retail sites

 Listen to customer complaints to address & resolve their issues

 Evaluate operational and financial records to determine sales performance of a retail store.

 Evaluating and optimizing marketing and pricing strategies.

 Analyzing market trends and preparing forecasts.

 Generating new business leads.

 Increasing brand awareness and market share.

 Coordinating marketing strategies with the sales, financial, public relations, and production departments.

 Developing and managing the marketing department & budget.

 Overseeing branding, advertising, and promotional campaigns.

 Managing the marketing department's staff.

 Preparing and presenting quarterly and annual reports to senior management.

 Promoting our brand at trade shows and major industry related events.

 Keeping informed of marketing strategies and trends.