IT Support (Senior) (Mae -2Post) | 40HRS

IT Support (Senior) (Mae -2Post)

Work Location: Yangon

Job type: Full-Time

Posted: 09-04-2024

Salary: Negotiate

Email: soe.htway@40hrs.com.mm

Job Description

·       Installation and configuring computer hardware operating system and applications.

·       Monitor and maintain computer systems and networks.

  • Support technical issues on LANs, WANs, and other systems.
  • Provide technical support for computer system, network, and software issues.
  • Deliver windows, office installation, email configuration.

·       Manage, configure and maintain the IT Infrastructure and Systems, including wireless access points, routers, switches, firewalls, SDWAN endpoints and servers, etc.; ensuring optimal performance and availability.

·       Configure and install various network devices such as routers, firewalls, SharePoint, Office365, Endpoints, firewalls and IT related software.

·       Provide IT support, supporting the roll-out of new applications including procedural documentation and relevant reports.

·       Work within establishing configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

·       Support with staff/students via email and/or phone for their request IT issues.

·       Perform other related duties as assigned by respective Head of Department.

Job Responsibilities

Job Requirements

·       Bachelor’s degree in computer science and/or related IT field experience is required.

·       Strong knowledge of all functional aspects of IT

·       At least over 2 years' experience of progressively.

·       Hands on experience in networking, routing, and switching.

·       Experience with firewalls, setting up remote connectivity, troubleshooting, and problem solving in timely manner.

·       Ability to set up and configure network printer with permission, hardware Configuration.

·       Ability to multitask and perform under tight deadlines.

·       Able to work with teams and other departmental heads to achieve a common goal.

·       Positive attitude and customer oriented with good multitasking and organizational ability.

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