Job Description

·       Installation and configuring computer hardware operating system and applications.

·       Monitor and maintain computer systems and networks.

• Support technical issues on LANs, WANs, and other systems.
• Provide technical support for computer system, network, and software issues.
• Deliver windows, office installation, email configuration.

·       Manage, configure and maintain the IT Infrastructure and Systems, including wireless access points, routers, switches, firewalls, SDWAN endpoints and servers, etc.; ensuring optimal performance and availability.

·       Configure and install various network devices such as routers, firewalls, SharePoint, Office365, Endpoints, firewalls and IT related software.

·       Provide IT support, supporting the roll-out of new applications including procedural documentation and relevant reports.

·       Work within establishing configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

·       Support with staff/students via email and/or phone for their request IT issues.

·       Perform other related duties as assigned by respective Head of Department.