Job Description

·       Oversee daily operations, ensuring smooth and efficient service.

·       Maintain high standards of coffee preparation, food quality, and hygiene.

·       Monitor inventory levels and place orders for supplies

·       Handle cash management, daily sales reports, and petty cash reconciliation.

·       Address customer complaints and feedback professionally and promptly.

·       Schedule shifts and manage staff rosters efficiently.

·       Maintain cleanliness and organization of the shop at all times.